We must receive your item within 30 days of the receipt of the product in order to process your return.
You will need a valid return label (provided Bully Max’s support team) prior to returning the product.
WE CANNOT PROCESS A REFUND WITHOUT A VALID RETURN LABEL.
Open item return policy:
- Supplements: Our 30-day-challenge only covers 1 (One) single supplement purchase at the lowest quantity. Returns for multiple open items or bulk purchases will not be accepted.
- Dog Food: We do not accept returns for open bags of dog food. If you’re trying the food for the first time, we recommend ordering 15 pounds or less.