We must receive your item within 30 days of the receipt of the product in order to process your return.
You will need a valid RMA# (Return Merchandise Authorization Number) and a shipping label (provided by us) prior to mailing the product. WE CANNOT PROCESS A REFUND WITHOUT A VALID RMA# OR VALID SHIPPING LABEL.
Please write the RMA number clearly on the outside of the package.
Open item return policy:
- Supplements: Our 30-day-challenge only covers 1 (One) single supplement purchase at the lowest quantity. Returns for multiple open items or bulk purchases will not be accepted.
- Dog Food: We do not accept returns for open bags of dog food. If you’re trying the food for the first time, we recommend ordering 15 pounds or less.